Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

How does the app work for oilfield trucking and hotshot deliveries?

Our app simplifies the process of booking oilfield trucking and hotshot delivery services. After downloading the app, create an account, and provide the necessary details. Then, select the type of service you need, specify the pickup and drop-off locations, and choose a suitable vehicle. Once your request is confirmed, a nearby available driver will be assigned to fulfill your delivery needs.

What types of vehicles are available for hotshot deliveries through the app?

Our app offers a range of vehicles tailored to various delivery requirements. You can choose from a selection of trucks, flatbeds, and specialized vehicles suitable for both small and large loads. Rest assured, we have the right equipment to accommodate your specific hotshot delivery needs.

Are the drivers experienced and qualified for oilfield transportation?

Yes, all the drivers registered on our app undergo a rigorous screening process. We ensure that they possess the necessary licenses, certifications, and experience to handle oilfield transportation and hotshot deliveries safely and efficiently. Your cargo will be in capable hands.

Can I track my deliveries in real-time through the app?

Absolutely! Once your delivery is confirmed and en route, you can track the progress of your shipment in real-time on the app's map. This feature enables you to stay informed about the current location of your cargo and receive timely updates.

What if there's an issue with my delivery or I need to modify my order?

Our customer support team is available 24/7 to assist you with any concerns or modifications to your delivery. You can contact them directly through the app or find their contact information on our website. We are committed to ensuring a smooth and satisfactory experience for all our users.

How does the app handle pricing and payments for the services?

The app provides transparent pricing based on the type of service, distance, and other relevant factors. You will receive a detailed cost estimate before confirming your booking. Payments can be made securely through the app, and we accept various payment methods for your convenience.These FAQs should help users understand how the app operates, the services offered, and the level of convenience and security they can expect while using it for their oilfield trucking and hotshot delivery needs.